Fw: Thurs.2 & Fri.3.2.23 daily digests, austerity archives
  Roderick Smith

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Subject: Thurs.2 & Fri.3.2.23 daily digests, austerity archives


Roderick.

Thurs.2.2.23 Metro Twitter
Flinders St: still with a lane closed for tunnel works.
Because of tunnel works, Degraves St subway at Flinders St is closed until 2024. No platform transfer via Degraves St subway. Passengers should use Elizabeth & Swanston St entry/exits.  Campbell Arcade remains closed to 2024. Platform  interchange via that subway was available until mid 2022.
Frankston line: Trains will run to an altered timetable until mid 2023 (works).  Trains will stop at all stations Caulfield - Cheltenham all day.
Pakenham/Cranbourne lines: Reduced service frequency during AM and PM peaks (ongoing tunnel works).  Off-peak services are not impacted. [finished already?]
Surrey Hills: All outbound trains will not stop at Surrey Hills until the last train of Fri 17 Feb (works). Outbound passengers change at Chatham to a shuttle bus.
Rain is expected across Melbourne this afternoon and evening. Take extra care around the network as platforms, subways and crossings may be slippery. Please refrain from shaking wet umbrellas on train floors.
17.30  Pakenham/Cranbourne lines: Major inbound delays clearing after an 'operational issue' at Caulfield.
- 17.58 Major inbound delays (also an 'operational issue' at Caulfield).
- 18.01 Teething issues?
- 18.15 Major delays clearing.
18.17 Mernda/Hurstbridge lines: Major delays clearing after flooding over tracks near Clifton Hill.
18.54 A myki outage has been rectified.  Some readers may take time to become operational again, but passengers should touch on and off as normal where it is available.
- I presume we will be refunded? My account was deducted $34.40 for a $4.60 journey!
- You can apply for a reimbursement online: https://ptv.vic.gov.au/tickets/myki#refund-reimburse or give us a call on 1800 800 007. Refunds should take around 5–10 business days.
- Was it VLine?
- Overcharging by $30 then telling you to apply for a reimbursement which may take 1-2 weeks doesn't seem like great customer service.

https://www.theage.com.au/national/victoria/out-of-order-myki-meltdown-hits-melbourne-public-transport-system-20230202-p5chkf.html

https://www.brisbanetimes.com.au/national/queensland/the-seq-growth-estimates-giving-planners-a-headache-20230202-p5chj5.html

https://www.heraldsun.com.au/news/victoria/myki-meltdown-for-peak-hour-commute/news-story/904fab45eed5bccf085aed86af8ebeda

https://www.heraldsun.com.au/news/victoria/lilydale-and-yarra-glen-students-struggling-to-get-a-place-on-busy-schoolbus/news-story/542992c83dfa137557bf124fc519e541

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Fri.3.2.23 Metro Twitter
Flinders St: still with a lane closed for tunnel works.
Because of tunnel works, Degraves St subway at Flinders St is closed until 2024. No platform transfer via Degraves St subway. Passengers should use Elizabeth & Swanston St entry/exits.  Campbell Arcade remains closed to 2024. Platform  interchange via that subway was available until mid 2022.
Frankston line: Trains will run to an altered timetable until mid 2023 (works).  Trains will stop at all stations Caulfield - Cheltenham all day.
Surrey Hills: All outbound trains will not stop at Surrey Hills until the last train of Fri 17 Feb (works). Outbound passengers change at Chatham to a shuttle bus.
7.00 Sandringham line: Major delays (an equipment fault near Flinders St). Consider alternative transport Elsternwick - Flinders St.
- 7.38 clearing
- 8.48 Now Werribee/Williamstown/Frankston lines too.
- 9.10 If you played a drinking game where you down one whenever Metro Trains performs correctly and on time without delays or cancellations you would finish the game entirely sober.
- 9.16 22 trains passed us. 25 minutes delay you say. I’ve been in this bloody train for 40 minutes!  GET US MOVING NOW!  At least get us to a bloody station so we can off this damn service!
- 9.19 No announcements at South Yarra, running like mad from one train to another to find out that they are not running.
- 9.22 Presume they haven’t cleared yet?
- 9.26 There aren’t any announcements.
- 9.30 I’m also stuck in the same situation. I don’t understand why this seems to happen on a regular basis, especially on the Frankston Line. Constant equipment faults, track faults, and other incidents. The system is a joke.
- 9.31 why is there near constant track faults and equipment faults across the network?
- It’s been a joke for over a decade now. Finger crossed all the dollars being thrown at the network will mean this crap doesn’t keep happening. I’m not getting my hopes up though.
- 9.39 Still major; repair teams have commenced work.  Trains may be altered.
- 10.13 Why are inbound trains taking passengers at the inner-city stations? I got on at South Yarra knowing nothing about the delays; now I’m stuck outside the tennis centre. I could have caught a tram into the city
- 10.20 Delays clearing.  Trains may originate/terminate at intermediate stations.
15.28 Mernda line: Major delays (police in the Preston area). Trains in the immediate area will remain at platforms.
- 16.18 delays clearing.  trains may terminate/originate at intermediate stations.
18.36 Sunbury line: Delays clearing after a police action in the Tottenham area. Stopping patterns may be changed.  Select trains may terminate/originate at intermediate stations.
Buses replace trains Moorabbin - Frankston/Stony Point from 20.00 until the last train of Sun 5 Feb (maintenance works).
Buses replace trains North Melbourne - Sunbury from 20.30 until the last train of Sun 5 Feb (works).
Sunbury/Craigieburn/Upfield lines: All trains direct to/from Flinders St from 20.00 until the last train (maintenance works). From loop stations, take a train from pfm 2 to Melbourne Southern Cross.
Belgrave/Lilydale/Glen Waverley/Alamein lines: All trains direct to/from Flinders St, not via Loop from 10pm tonight until last service while maintenance works take place. From Loop stns, take Flinders St train from Pl. 2 and change at Flinders St for connecting train.
Pakenham/Cranbourne lines: Buses replace trains Caulfield - Westall from 1.00 to 4.15 Sat 4 Feb (urgent works).  Change from/to a Frankston train.
- Buses replace trains Berwick - Pakenham from 1.30 Sat 4 Feb until the last train of Sun 5 Feb (works).

https://www.theage.com.au/politics/victoria/commuters-left-to-chase-refunds-after-myki-fail-20230203-p5cho1.html