Performance [Was: New Manly ferry suffers another steering failure on Sydney Harbour]
  Mal Rowe

On 22/03/2023 17:26, Greg Sutherland wrote:
> I should also point out that  providing information from the public media/without commenting for or against/ enables people who need to be informed to come to their own conclusions'

>

> This article, from today's Sydney Morning Herald, and the public responses are an interesting example of public concerns about the state of public transport in Sydney.  Comparison with the quality of public transport services in Melbpurne, for example, and public opinions are something worthy of widespread consideration.

>

Victorian franchisees are subject to penalties if they don't meet their performance targets.

The relevant target for Yarra Trams in terms of driver shortages is "reliability" as defined in the agreement.

The franchise agreements (except for dollar figures) are public at:

https://www.tenders.vic.gov.au/contract/view?id=63990

The tram target for reliability is 98%.  The operators are required to post their performance monthly on their website.

Yarra's performance page is at: https://yarratrams.com.au/performance-results

There is also a monthly report published by PTV at: https://www.ptv.vic.gov.au/footer/data-and-reporting/network-performance/monthly-performance/

It shows a different reliability target (98.5%) to what I read in the franchise agreement - not sure why.

In the event of reliability falling below 93% this triggers the option of cancellation of the franchise.

Mal Rowe - wondering what the reliability figure is in Sydney buses