Re: Sydney train commuters to get free transport day after rail network outage causes chaos | Sydney | The Guardian
  TP

Yes, well that's been a creeping disease across all sectors of public
transport.

Tony P

On Friday, 10 March 2023 at 09:34:08 UTC+11 Tony Galloway wrote:

> The real reason the trains stopped is because all the worthless

> managerialists would have been exposed as utterly redundant bludging,

> overpaid leeches with the trains running normally, on signal indications,

> without their pointless, useless and obnoxious micromanagement.

>

> There was nothing wrong with the signals or safeworking, no risk to the

> public, just a risk to the jobs of deadshits in suits employed to make the

> working lives of real, actual, productive workers more miserable than they

> are already.

>

> Tony

>

> On 10 Mar 2023, at 04:37, Stuart Keenan stuart....@...> wrote:

>

> "... a failure in a piece of technology..."

>

> Yeah, technology is great - when it works....

>

> On Thu, Mar 9, 2023, 15:02 Tony Galloway a...@...> wrote:

>

>> So David Fat Controller Idiot thought “industrial sabotage” might have

>> been responsible - what an odious and despicable grub :

>>

>>

>>

>> https://www.theguardian.com/australia-news/2023/mar/09/sydney-trains-running-uber-refunds-surge-pricing-after-nsw-train-rail-network-down

>>

>> Sydney train commuters to get free transport day after rail network

>> outage causes chaosCybersecurity attack ruled out as rail shutdown puts

>> pressure on NSW government before state election

>> Natasha May

>> [image: Commuters waiting for light rail services after Town Hall station

>> was closed]

>> Commuters wait for light rail services after Sydney’s train network was

>> shut down. Those who turned to Uber will have surge pricing refunded. Photograph:

>> Dan Himbrechts/AAP

>>

>> The New South Wales premier, Dominic Perrottet

>> https://www.theguardian.com/australia-news/dominic-perrottet, has

>> apologised for a peak-hour meltdown of the Sydney rail network less than

>> three weeks out from the state election.

>>

>> The shutdown on Wednesday afternoon

>> https://www.theguardian.com/australia-news/2023/mar/08/sydney-train-network-trains-down-rail-delays-halt-communications-fault-update

>> left tens of thousands of passengers stranded, with Uber fares spiking

>> to hundreds of dollars in surge-price fees.

>>

>> Amid a backlash on Thursday, Uber promised to reimburse customers who

>> were charged the surge prices.

>>

>> Perrottet apologised for the system shutdown and said he had ordered a

>> fare-free day be instituted as a result. “These challenges occur from time

>> to time,” he said.

>>

>> “What’s most important is when they happen they get fixed immediately.

>> I’ve been assured by the secretary of the Department of Transport

>> https://www.theguardian.com/australia-news/transport that this won’t

>> happen again.”

>>

>> Immediately after the network shutdown the retiring transport minister,

>> David Elliott, said it was most likely the result of a “glitch” but also

>> suggested it may have been caused by “foreign interference or industrial

>> sabotage”.

>>

>> -

>>

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>>

>> Those concerns were dismissed by transport chiefs on Thursday, who blamed

>> a fault in the network’s communications.

>>

>> Transport for NSW said the network had been shut down for safety reasons

>> after the digital train radio system on the network failed about 2.45pm.

>> The system was back online within about an hour but delays ensued into the

>> peak period.

>>

>> The head of Sydney https://www.theguardian.com/australia-news/sydney Trains,

>> Matt Longland, said “based on the detailed review overnight” the delays had

>> been caused by a failure in a piece of technology and were not “related to

>> any suspected issue in terms of any cyber activity or any anything of that

>> nature”.

>>

>> The failure came in the network’s emergency system, known as Frequentis,

>> which Longland said was managed by a third-party “technology partner”.

>>

>> A backup system supposed to kick in in the event of a fault had not

>> worked, he said, something Sydney Trains was still investigating. Asked on

>> Thursday whether the system should be run in-house, he said the agency made

>> case-by-case decisions.

>>

>> “The decision that we made at the time in 2016 was really about buying a

>> proven system that operates internationally,” he said.

>>

>> “That’s the system that we’ve got. It has been operating very reliably

>> but certainly it’s a case-by-case basis in terms of technology.”

>>

>> The shutdown – that followed months of chaos on the network last year,

>> stemming from an industrial dispute with the state rail union – was seized

>> on by the NSW Labor party, with the shadow transport minister, Jo Haylen,

>> saying the government had failed to manage the city’s rail network.

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>>

>> “The lights were out across Sydney trains but they were also out in the

>> retiring transport minister’s office,” she said.

>>

>> The Greens MP Sue Higginson encouraged those stuck in Sydney’s “train

>> chaos” to send their rideshare or taxi receipts to the premier, Dominic

>> Perrottet, and the NSW Liberals.

>>

>> Elliott said the glitch could have occurred under any government. “The

>> comments made by the Greens and Labor MPs simply reinforce the point that

>> both are desperately trying to score political points from a highly

>> operational transport issue,” Elliott said.

>>

>> “The fact is that this operational issue (glitch in router/modem) could

>> and would have occurred under any minister or government. Unless of course

>> the Greens and Labor parties know something we all don’t.”

>>

>> Uber said it had not been alerted by Transport for NSW about the outage,

>> and people who were charged above the surge cap would be refunded within 48

>> hours.

>>

>> “While in the past we have been alerted by Transport for NSW when there

>> were Sydney-wide transport issues, in this instance we had no warning that

>> there would be such a complete outage on the NSW trains network,” the

>> spokesperson said.

>>

>> Uber said that as soon as it became aware of the situation, the company

>> had “immediately” lowered the surge and communicated with driver-partners

>> encouraging them to come online.

>> *... as 2023 gathers pace, we have a small favour to ask.* A new year

>> means new opportunities, and we're hoping this year gives rise to some

>> much-needed stability and progress. Whatever happens, the Guardian will be

>> there, providing clarity and fearless, independent reporting from around

>> the world, 24/7.

>>

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