Interesting. In all fairness I think that Loftus has now passed 50% cards for admission but there has been a discussion in column 8 of the Sydney Morning Herald regarding the legal position of businesses refusing to accept cash, in short it may not be legal so take care. Do we not want their money if they cannot pay by card?
Yuri, do you talk to your customers like that? My experience in retail other than railway museums has been with an electrical contractor and a service station (when they were service stations) and I was certainly not allowed to speak to customers like that.
Perhaps I have it all wrong.
Geoff O.
From:tramsdownunder@... [mailto:tramsdownunder@googlegroups.com] On Behalf Of Yuri Sos
Sent: Friday, 29 July 2022 11:23 PM
To:tramsdownunder@...
Subject: RE: [TramsDownUnder] Re: Melbourne's free tram zone - time to go
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Gallery at https://tinyurl.com/trams4me https://tinyurl.com/trams4me
On 29 July 2022 9:39:15 pm "Noel Forster" noelmel@...> wrote:
At Whiteman Park, we are still in the 20th century with cash only. How hard can it be to get an EFTPOS machine? Allegedly very hard.
Lurching wildly off topic here but you've pushed one of my hot buttons:.
I call BS on that. Stop pandering to old f*rts.
Get a "Square" - contactless payment, flat 1.9% on Visa, MasterCard, Amex so you don't have to discriminate card holders and p*ss them off - bump up your prices by 2% so that there's no aggravating surcharge and the troglodytes that haven't moved into the 21st century can still pay cash. Make payments easy simple and trauma free.
Over here in the east, EVERY stallholder at farmers' markets uses a Square, from the big meat/vege stalls down to the one-table stalls.
Plus much less cash handling with all the security and auditing issues it entails.
Most people don't want to carry cash or don't have enough cash to spend on the merchandise at the gift shop at the end of their visit. Accepting credit card payments means that people will spend more (100% guaranteed because they don't hand over cash) which will only assist the organisation's profit and staying in business a little longer.
A little while ago I ate at a popular restaurant in South Melbourne, At the end of the meal the proprietor presented the bill and then proceeded to say if we want to pay by Visa or Amex there would be a 2% surcharge. I challenged him on it saying "why do you put a <redacted> surcharge on which only annoys people?". He said "I know people don't like a surcharge but about 90% of my my clients pay with credit card so I have to put a surcharge on the menu items.".
Aaargh! You muppet! (I didn't say that to him).
I did say "Put your delicious $26.95 seafood risotto up to $27.50: no-one will notice or even care, and you can get rid of the surcharge that leaves a sour taste at the end of a fine meal and....... bonus you make an extra 2% on the <10% that pay by cash."
People don't know or care about 2%.
</end rant>
Yuri
(sorry Mal......... but then I'll bet more people use cards at the shop at Hawthorn Museum)
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